You do not need an account to search through rooms, apartments, or for potential flatmates. However, you do need to register, and the registration is free, in order to place a post to one of the categories. For now, you do not actually need an account to contact users, your email is sufficient. However, if you wish to keep track of your messages, you need to have an account.
Ghouraf is not an agency. The platform cannot find a room or a place for you. However, Customer Service is ready to help you with any inquiry, 7 days a week!
Every post is pre-checked before it is published to the site as we take safety very seriously. We also take measures to combat scams. However, it is nearly impossible to be 100% accurate and therefore we recommend that you would stay vigilant. Please follow the safety tips at the bottom of every page.
Searching through the website is simple. The easiest way is by using the quick search bar in the home page, you just type in the city you are looking to rent in, then If you need an apartment, you select apartment, if you need a room, you select a room. However, if you need to look for a potential flatmate, you need to click on the Category option in the menu above and select Flatmate. You will then be directed to the page of people looking for flatmates or people looking for places to rent. Once there, you can select the city you are looking for flatmate in. You can then carry out advanced search, in which you can filter through your options.
To register for an account, you need to click on the profile icon in the top menu and then click on Register here. You will be directed to put in a user name, your email, password, and the reason for joining. If you want to join to post a property, choose Add Property Post. If you’re looking to post in Flatmate, choose Add Flatmate Post.
In order for you to post on Flatmates, you need to have an account. Once you create your account, you will be directed to your Add Post to Flatmate. You can then upload a picture, your details, Gender and Occupation, the city you are looking to rent in, and anything else you want to add. You then press to update your profile. For your post to be visible, it needs to be pre-checked by Ghouraf first.
In order for you to post on Rooms or Apartments, you need to have an account. Once you create your account, you will be directed to your profile. There you can find on the side menu the Add New Property button which would allow you to fill in the details for the property you want to add. Once you submit property, Ghouraf will check your post before approving it.
Try uploading all images at once, or wait for each image to upload before uploading another picture. Pictures that are bigger than 1000Kb might take time to upload and therefore try uploading pictures that are less than 1000kb (1Mb). Pictures that are less than 500px by 500px might not upload
Wait for the image to appear before submitting the property. Otherwise, the pictures would not appear.
Once you see your images, you can drag to change the order of the images
Double clicking on the image would make the image the feature.
You can definitely edit your post at any time. However, if you edit your post, Ghouraf will still need to pre-check the post before it is displayed on the website.
To edit a property post (rooms or apartments), you need to go into My Property List and click on the Edit Property of the post. Ghouraf will still need to pre-check the edited post.
To edit a flatmate post, you need to update your details on Add Post to Flatmate
You can post as many properties as you want, both rooms and apartments
Unfortunately at this time, you cannot add more than one post to flatmates. Stay tuned for added features soon!
To reset your password, you can scroll down to the bottom of the page when you first sign in to your account. There, you can change your password.
Click on the profile icon on the top right of the menu bar, then choose forgot password, put in your email account. A password will be generated and sent to you so you can reset your password.
There are many reasons why your post has not appeared yet. One reason could be because posts need to be approved before they are live on the site. Another reason is because you edited your post and hence automatically your post will require an approval before it is visible again.
To remove a property (rooms or apartments), you need to go into My Property List in the side menu of your profile, and then click on the delete icon of the post.
To remove a flatmate post you need to delete your profile. In order to post again to flatmates, you need to register again.